Last updated: August 23, 2026
Welcome to FacetVale. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. General Terms
By placing an order with us, you confirm that you are at least 18 years old (or the age of majority in your country of residence) and that you are legally capable of entering into binding contracts.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion at any time, for any reason, without prior notice.
2. Products & Pricing
2.1 Product Descriptions
We strive to display our products—including jewelry, fashion accessories, beads, and DIY accessories—as accurately as possible. However, we do not guarantee that product descriptions, colors, images, or other content are completely accurate, current, or error-free. Slight variations in color may occur due to different screen displays.
2.2 Pricing
All prices are listed in USD and are subject to change without prior notice. We reserve the right to correct any pricing errors that may occur, even after an order has been placed. In the event of a pricing error, we will contact you to confirm the correct price or cancel your order.
2.3 Taxes & Duties
You are responsible for all applicable taxes, customs duties, and fees associated with your order. International customers may be charged import duties or taxes depending on their country’s regulations. These fees are not included in your order total and are the responsibility of the customer.
3. Orders, Payment & Cancellation
3.1 Order Acceptance
When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted—it is a confirmation that we have received your order. We reserve the right to accept or reject your order for any reason.
3.2 Payment
We accept major payment methods as displayed at checkout. By submitting payment, you represent and warrant that you are authorized to use the chosen payment method.
3.3 Order Cancellation
You may request to cancel your order within 24 hours of placing it, provided it has not yet been shipped. Once your order has been processed and shipped (typically within 24 hours), it cannot be canceled, returned, or refunded. Please double-check your order before completing checkout.
4. Shipping & Delivery
Please refer to our Shipping Policy page for detailed information on shipping rates, delivery times, and eligible regions.
Delivery times are estimates only and may vary due to weather, customs, holidays, or carrier delays. We are not responsible for delays caused by circumstances beyond our control.
5. Returns & Refunds
Please refer to our Return & Refund Policy page for detailed information.
6. Intellectual Property
All content on this website—including but not limited to product images, designs, text, graphics, logos, and videos—is the intellectual property of FacetVale and is protected by applicable copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content from our site for commercial purposes without our prior written consent .
7. Limitation of Liability
To the fullest extent permitted by law, FacetVale shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our total liability to you shall not exceed the amount you paid for the product in question.
8. User-Generated Content
If you submit reviews, photos, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content in connection with our business. You represent that you have all rights necessary to grant this license.
9. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of China. Any disputes arising from these Terms or your use of our site shall be subject to the exclusive jurisdiction of the courts of Yiwu,China.
10. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Your continued use of our site after any changes constitutes your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms, please contact us:
Email: [email protected]